Hana Bank (하나은행, formerly KEB Hana Bank, The bank removed KEB from their name on 31st Jan 2020.) is one of 4대 시중은행(The 4 major commercial banks) Specialised in foreign exchange services.

Hana bank has the greatest reputation among foreigners and actually their services are good enough to have that.

If you have a Hana bank account, I strongly recommend you to get a Hana check card. (even if you don' use it) because if you lose your wallet and all of your cards, you may need to report them but most of the card companies don't operate the 24/7 English report of loss centre, but Hana card does. With a single call with Hana card, you can suspend all of your cards, even they're from other companies or banks. To suspend your card, just call their English service centre(1544-3500), ask them that you lost your cards and want to suspend all of them at once, and then your money will be safe.

If you want to file a complaint to this bank, click here and learn how.

KEB Hana Card announced that they'll suspend all the credit/debit card services in Hana bank branches starting 4th May 2020, except application and issuance of a new card. You need to call them(1544-3500) or use their mobile app instead.

Starting 6th July 2020, KEB Hana Card will charge 2,000 KRW for issuing a check(debit) card.
시중은행(Commercial bank)
KFTC Network ID
Telephone number
1588-1111, 1599-1111
Telephone number (Foreign language)
Telephone number (Overseas)
Telephone number (Overseas, foreign language)
82-42-520-2500 then dial 8

수신/이체 관련 수수료(Basic banking fees/Local transfer fees)

Subject Fee Note
Monthly service fee Always free
Online, smartphone transfer to 하나은행 account Always free It's always free regardless of account holders and branches.
Online, smartphone interbank transfer 500 KRW
Automatic interbank transfer 300 KRW

카드 관련 수수료(Card fees)

Subject Fee Note
Issuance of an ATM access card 2,000 KRW
Issuance of a check card 2,000 KRW

전신료(Telegraphic fee)

Channel Fee
Online 5,000 KRW
Offline 8,000 KRW

송금수수료(당발송금, Outgoing transfers fee)

Target Channel Corresponding amount of money Fee
국외(International) Online 0 USD ~ 5,000 USD 3,000 KRW
국외(International) Online 5,001 USD ~ 5,000 KRW
국외(International) Offline 0 USD ~ 500 USD 5,000 KRW
국외(International) Offline 501 USD ~ 2,000 USD 10,000 KRW
국외(International) Offline 2,001 USD ~ 5,000 USD 15,000 KRW
국외(International) Offline 5,001 USD ~ 20,000 USD 20,000 KRW
국외(International) Offline 20,001 USD ~ 25,000 KRW

수취수수료(타발송금, Incoming transfers fee)

Target Channel Corresponding amount of money Fee
국외(International) 0 USD ~ 100 USD 0 KRW
국외(International) 101 USD ~ 10,000 KRW


This page is not managed by the bank or financial institution and any employee won't reply to your question. If you have any inquiries to this company, please call 1599-6111 and get a help from them directly.